sorry that nothing worked..it's just added work when you have to get returns....your customers can't say you are no help. your customer service was great and i hope they see that. and i would like to put you in the joe's tech review confirmed great service area of the site (watch stores) is that ok .
hey! that same instance happened to me thru sourcegate. they advertised a triband 506...when it arrived it still had the triband ad attached, but having the same trouble your customer is having i compLained to the agent and it was found to be a dual-band watch they misadvertsed..... it is possible that that particular watch is a dual -band.
remember, in my last message the signal strength of some watches are weakend because of location and also if a fm tuner is built in.
if he has put in all the settings correctly and the mcc/mnc code (310-260) is added..(it shouldn't have to be added if it is a tri-dand/quaud-band) and he still has no service, the watch is dual-band..
we have done all but take the phone apart and flash the board.
lastly..you can tell him to master restet the watch by putting the master code in (1122) and staRT OVER.
(IF THE CUSTOMER DOESN'T MIND THE WAIT FOR ANOTHER WATCH, GET IT BACK AND CHANGE IT OUT)
JOE'S TECH REVIEW
ANY MORE PROBLEMS...YOU KNOW WHERE TO FIND ME.
THE name would be: T-Mobile (CREATE IT IF IT IS NOT MADE YET)
THE SC ADDRESS IS : +12063130004 (THIS ADDRESS IS THE SAME ONE I USE FOR THE WATCH PHONE IN THE USA.)
as for the valid period ---i would leave it blank (elaberate to me if this is not the case)
and as for the message type---if the option is there for http/wap, choose http...if this is not the case, elaberate to me...
let the new zealand people know about joe's tech review!!!
Here are settings for t-mobile on the t918 watch.... if you have any problems ,you know where we are!!!!!..good luck
p.s. it would be great if you can share this site with your public..
setting for mobile watch cell phones with t-mobile provider!!!
Create Account Name:
leave user name blank
leave password blank
THIS IS COMPLETE... GO BACK AND SELECT WAP
SCROLL DOWN TO SETTINGS AND SELECT (EDIT PROFILE)
SELECT AN EMPTY PROFILE LINE (EX. PROFILE 8)
THEN SELECT EDIT PROFILE AGAIN
RENAME THE PROFILE :
press select then GPRS then find the T-MOBILE GPRS YOU CREATED EARLIER AND CLICK O.K.
user name : leave blank
password: leave blank
press done and activate the profile.
If you are having problems getting on to the wap/http internet on your new t918, you might have to manually put the proxy (address) to your server in the watch.
T-Mobile GPRS (YOU CREATED EARLIER)
THEN CONNECTION TYPE
WAP OR HTTP (WHICH EVER ALLOWS YOU TO TYPE IN THE PROXY)
UNDER THE IP ADDRESS LINE TYPE THESE NUMBERS: 216.155.165.050
THEN GO BACK AND ACTIVATE THE NEW PROFILE
YOU ARE READY TO SURF THE NET...
TO ALL TRYING TO GET THERE T-MOBILE MMS TO WORK!.. YOU MUST GOTO THE MMS OPTION IN YOUR UNLOCKED GSM CELL PHONE WATCH, SELECT A PROFILE OR CREATE ONE IF THE T-MOBILE ISN'T SETUP... CLICK THE EDIT PROFILE, RENAME THE PROFILE AS FOLLOWS: T-Mobile GPRS
THE HOME PAGE IS WRITTEN AS FOLLOWS:
http://22.214.171.124 . the data account is as follows T-Mobile GPRS should be chosen from the GPRS OPTION. CONNECTION TYPE CAN BE HTTP...USER NAME STAYS BLANK THEN PRES DONE/OK AND ACTIVATE PROFILE....
YOUR MMS WILL NOW WORK! Delete Comment Delete Comment